MY MURPHYS USA COUPON EXPERIENCE!!

I HAD A ISSUE TODAY AT MURPHY USA.

I WENT TO MURPHY'S USE TO USE THE $1 COUPON OFF $10 GAS (THAT I HAD PREVIOUSLY POSTED). MY HUSBAND TOMMY, PRINTED THE COUPON IN GREY SCALE (INSTEAD OF COLOR). WHEN I WENT TO REDEEM THIS COUPON, THIS SALESPERSON BEHIND THE COUNTER TRIED TO TELL ME THAT IT WAS FRAUDULENT BECAUSE IT WASN'T PRINTED IN COLOR.

THEN, HE TRIED TO EMBARRASS ME IN FRONT OF ALL OF THE OTHER CUSTOMERS THAT WERE PAYING FOR THEIR GASOLINE BY LOUDLY SAYING THAT I WAS TRYING TO USE A FRAUDULENT COUPON.

I GAVE MY DAD ONE OF THESE COUPONS WHEN I WENT TO VISIT HIM YESTERDAY IN SAN ANTONIO...THAT COUPON MADE HIM REALLY HAPPY TOO. I WILL BE SO UPSET IF HE HAD THIS HASSLE TO USE THIS COUPON (OR ANY OF MY READERS).

NOW, YOU KNOW I AM NOT GOING TO PUT UP WITH A CLERK TREATING ME LIKE I AM A CRIMINAL FOR USING A COUPON!!

SO I GOT THEIR NAME AND RIGHT THEN AND THERE I CALLED WALMARTS CUSTOMER SERVICE. TOLD THEM WHAT HAD HAPPENED, AND WHILE I WAS ON THE PHONE W/ THEM HE WAS BEING RUDE WITH ME AND THEY HEARD IT. IN THE END, HE HAD TO TAKE THE COUPON AND HONOR IT.

I TOLD VICKY (THE AWESOME CUSTOMER SERVICE REP ON THE PHONE) THAT I PUT THIS COUPON ON MY WEBSITE AND MURPHY'S USA THANKED ME WHEN I POSTED IT ON TWITTER AND THEY ARE NOW FOLLOWING ME ON TWITTER.

THE CUSTOMER SERVICE REP TOOK MY NAME, ADDY AND PHONE #. SHE TOLD ME THAT A DISTRICT MANAGER WILL BE CALLING ME ABOUT THIS ISSUE.

I AM INTERESTED TO SEE IF ANYONE WILL CALL ME, SEND ME A LETTER OR EMAIL ABOUT THIS ISSUE. I WILL BE SURE TO KEEP YOU INFORMED.

MORAL OF THE STORY: WHEN YOU FEEL LIKE YOU ARE BEING WRONGED AND YOU KNOW YOU ARE IN THE RIGHT--CONTACT CUSTOMER SERVICE!

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